Privacy Policy of Manaslu Guides Nepal
Effective Date: Jan-01-2026
Manaslu Guides Nepal values the privacy of our clients, website visitors, and partners. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website or book Tour or Trekking services through us.
Manaslu Guides Nepal operates in coordination with its parent company, Touch The Himalaya Treks & Expedition Pvt. Ltd., which manages bookings, permit processing, payments, and client data administration on our behalf. By using our website or services, you agree to the practices described in this Privacy Policy.
We Are:
- Brand / Operating Company: Manaslu Guides Nepal
- Parent & Administrative Company: Touch The Himalaya Treks & Expedition Pvt. Ltd.
- Scope of Services: Trekking, Tour and Expedition guiding services All Over in Nepal.
Manaslu Guides Nepal focuses on guiding, operations, and on-ground trekking services, while Touch The Himalaya Treks & Expedition Pvt. Ltd. handles administrative, legal, and financial processes.
Thank you for choosing Manaslu Guides Nepal. We respect your privacy and are committed to protecting the personal data you share with us in connection with your inquiries, bookings, travel arrangements, and use of our services.
This Privacy Policy explains:
Information We Collect
We collect personal information that is necessary to provide our trekking and travel services and to fulfill legal requirements related to trekking permits and safety. This includes:
Contact & Identification Information
- Full name
- Email address
- Postal address (optional)
- Phone number
- Nationality
- Date of birth
Travel & Identification Information
- Passport copy, Picture, Travel itinerary, Travel insurance and Emergency contact person.
Official Documents & Travel Data
- Passport number and copy (required to process restricted area permits and other Nepal Tourism Board requirements)
- Visa details (if provided)
Booking and Travel Details
- Trekking itinerary, dates, preferences
- Emergency contact information
- Guide and porter assignments
Health & Safety Information
- Relevant health data you provide for safe trekking arrangements, such as medical conditions or allergies
Communication Records
- Emails, chat messages, or other communications between you and our staff
We only collect what is necessary to plan and deliver your Tour or Trek, obtain permits, ensure your safety, and communicate with you effectively.
How We Use Your Information
We use your personal information for the following purposes:
- Booking and delivery of services:
Handling bookings, organizing permits, arranging transport, guides, porters, and logistical support throughout your trip. - Communication:
To contact you with important information about your trek, updates, reminders, and logistical details. - Customer service and support:
To respond to your inquiries, questions, or concerns. - Legal and compliance:
To comply with Nepal’s trekking permit regulations and tourism requirements.
We will never use your personal data for unrelated marketing purposes without your explicit consent.
Role of Touch The Himalaya Treks & Expedition Pvt. Ltd.
Touch The Himalaya Treks & Expedition Pvt. Ltd. acts as the administrative and data-handling entity for Manaslu Guides Nepal.
This includes:
- Managing client bookings and confirmations
- Handling payments and invoices
- Storing client records securely
- Submitting personal information to government authorities for permit processing
All data processed by the parent company is handled with confidentiality and appropriate security measures.
Sharing Your Data
Some services we provide require sharing your personal information with trusted third parties to fulfill the contract with you:
A) Permits and Government Authorities
We share data such as passport information with Nepal’s Trekking Permit Authorities (e.g., restricted area permit offices) only to process permits legally.
B) Service Providers
We may share necessary details with trusted partners (such as hotels, transportation providers, guides, and porters) solely to deliver your trek itinerary as agreed.
C) Parent Company Processing
Touch The Himalaya (the parent company) processes bookings, payments, and stores customer data on behalf of Manaslu Guides Nepal. All such data handling is governed by their secure processes.
D) Legal Obligations
Information may be disclosed if required by law or official government request.
❗ We do not sell, rent, or trade personal information to third parties.
Data Storage & Security
- Client data is stored securely by Manaslu Guides Nepal or Touch The Himalaya Treks & Expedition Pvt. Ltd.
- Access to personal information is limited to authorized staff only.
- Reasonable technical and organizational measures are taken to protect data against loss, misuse, or unauthorized access.
While no system is completely risk-free, we strive to maintain a high standard of data protection.
Data Retention
We retain your personal information only as long as necessary:
- To complete your booking for Tour/Trekking or any other services in Nepal.
- To meet legal and regulatory obligations
- To resolve disputes or protect safety
After data is no longer required, it will be securely deleted or anonymized. We implement industry-standard security measures to protect your information from unauthorized access.
Your Rights
You have the right to:
- Access or update your personal data
- Request correction of any inaccurate information
- Ask for deletion of your personal data (subject to legal and operational requirements)
- Withdraw consent for data processing (without affecting services already performed)
To exercise these rights, contact us at:
Email: info@manasluguides.com
Cookies and Website Tracking
Our website may use cookies or similar tracking technologies to:
- Improve user experience
- Analyze website usage
These technologies do not typically collect personal data unless you provide such information voluntarily.
Policy Updates
We may update this Privacy Policy from time to time. The “Effective Date” at the top will be revised accordingly. We encourage you to review this page periodically for changes as well as Terms and Conditions of Manaslu Guides Nepal
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:
Manaslu Guides Nepal
Email: info@manasluguides.com
Phone: +977 9841619019
Administrative Office:
Touch The Himalaya Treks & Expedition
Email: mail@tthimalaya.com
Phone: +977 15357629
Thank you for trusting Manaslu Guides Nepal. We are committed to protecting your privacy and providing you with the best trekking experience possible.
